The Smitten Kitten review
The Smitten Kitten is a Minneapolis shop that ships online orders from its own store. The first thing I’d look at here is the material. The shop explains what it looks for when picking products, and its returns page has a specific policy for listings that get a detail wrong.
Compare material and measurements together
The store says it selects insertable toys made from nonporous materials such as glass, stainless steel and platinum-cured silicone. If I were choosing between two products, I’d open both listings and compare dimensions as well as material. Good Vibrations starts with a different question. Its shopping guides put devices, lubricants and books together for readers who are still working out what to buy.
If the listing got a detail wrong
Say the product arrives intact and its dimensions differ from the listing. The Smitten Kitten says it can arrange a refund or an equivalent replacement when its own photo, specs or description were inaccurate. Manufacturing defects go through a separate guarantee. The shop asks you to contact staff for authorization before sending anything back.
Anabel’s take
I’d use this shop when I knew the material and size I wanted. If a dimension mattered and the listing left it out, I’d ask before ordering. The shop treats a change of mind differently once the parcel ships.